Smart Sales and Marketing Services
Below is the foundation and
premise for how we achieve sales growth results of 30%,
50% or 100% or more for our clients. Following that is
our list of strategy, sales and marketing services that
when some or all are combined, produce extraordinary
results.
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Hire an Architect.
Advice from marketing guru Seth Godin
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Architects
don't manufacture nails, assemble windows or
chop down trees. Instead, they take existing
components and assemble them in interesting and
important ways.
It used to be that if you wanted to build an
organization, you had to be prepared to do a lot
of manufacturing and assembly--of something. My
first internet company had 60 or 70 people at
its peak... and today, you could run the same
organization with six people. The rest? They
were busy building an infrastructure that now
exists. Restaurants used to be built by chefs.
Now, more than ever, they're built by
impresarios who know how to tie together real
estate, promotion, service and chefs into a
package that consumers want to buy.
The difficult part isn't
installing the stove,
the difficult (and
scarce) part is telling a story. |
I'm talking about
intentionally building a structure and a
strategy and a position, not focusing your
energy on the mechanics, because mechanics alone
are insufficient. Just as you can't build
a class A office building with nothing but a
skilled carpenter, you can't build a business
for the ages that merely puts widgets into
boxes.
My friend Jerry calls
these people “corporate chiropractors.”
They don't do surgery; they realign and
recognize what's out of place.
Organizational architects know how to
find suppliers, use the cloud (of people, of
data, of resources), identify freelancers, tie
together disparate resources and weave them into
a business that scales.
You either need to
become one or hire one. The
organizations that matter are busy being run by
people who figure out what to do next. |
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The
Results Multiplier©
Whether you have a large, a small or even NO sales
team—every company sells. Time to leverage your selling
forces. No matter the structure and key drivers of your
company… your marketing, promotional and sales efforts
produce more when they are “connected” and working well
together. How connected are yours? Ask yourself these
questions:
• Are your
marketing and sales steps integrated to
produce high conversions?
• Are you attracting and qualifying
your leads
effectively?
• Are you building your valuable
prospect lists?
• Do your messages communicate your
unique
competitive advantages?
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• Is your marketing
translating into the desired number
of sales opportunities?
• How much money are you losing
because of
ineffective marketing & sales materials?
• How many sales opportunities “drop
through the
cracks?”
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The Results Multiplier© Layering
and Leveraging to Grow Results
You don’t have to be GREAT at
everything to boost results. At SSM we help
company owners and leaders “connect the dots” in up to
22 areas of your marketing and sales engines to boost
productivity at the key steps in your process.
We identify sales leaks that need to be fixed and we
zero-in on your strengths and best opportunities to
leverage greater success. Even small improvements at
several steps will multiply your results.
Sometimes we multiply just 2 - 3
areas by 30%, 50% or 100% -- and it’s all the growth you
can handle. If you improve by just 5% or
more at six key steps, you’ll produce an exponential
jump in your business. The overall
increase in Gross Revenue per year is +26%.
Example of Results Multiplier©
Growth: If you improve by just 5% or more at six
key steps, you’ll produce an exponential jump in your
business.
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Rate of Improvement
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1. |
Right Targets Focus |
+5% |
+10% |
+20% |
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2. |
Right Message – Competitive Advantage |
+5% |
+10% |
+20% |
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3. |
# Better
Qualified/Educated Leads |
+5% |
+10% |
+20% |
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4. |
#
Presentations or Quotes |
+5% |
+10% |
+20% |
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5. |
# Closed
Sales |
+5% |
+10% |
+20% |
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6. |
Avg Sale |
+5% |
+10% |
+20% |
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Overall Increase in Gross Revenue/Yr |
+26% |
+54% |
+164% |
Links in the Sales Chain

The “sales chain” always breaks
at its weakest link. Each key step in your
marketing-to-sales process is a critical link connecting
to the next link in your sales chain. So you need
strong, effective links throughout your entire
marketing-to-sales process in order to attract leads and
close sales effectively.
You will Sell more,
consistently, using a Results Multiplier© approach.
Small but real, practical improvements in key areas will
produce multiplied results. Bigger increases at each
step will produce exponentially greater results. Our
Results Multiplier© combination leverages your power to
grow results driven by three key areas:
1) BUSINESS DRIVER:
STRATEGY / GAME PLAN / FOUNDATION
Strategy BEFORE Tactics:
Your marketplace is constantly changing. Are you keeping
up? Over time, unfortunately many
companies get so focused on activities and metrics that
they overlook making sure their sales strategy is on
track to direct their activities to
achieve their goals by design.
They work extra hard as the proverbial hard-swinging
lumberjack going to work with a dull ax—never
taking a comparatively small amount of time to
sharpen it. Tougher work—poorer
results.
The result? A frustrating game of
“chase”… a LOT of activity of hunting leads, prospects
and proposals but fewer closed deals. It feels
more like selling a commodity than something unique.
Leaders who fail to put strategy in front of tactics
will soon find them¬selves with a lot of activity but
not the results they were hoping for.
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AREA – STRATEGY / GAME PLAN / FOUNDATION
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SERVICES
DESCRIPTION
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1. Initial Business Assessment and Competitor
SWOT – |
- MARKETING &
SALES MATERIALS – Assess company
website and marketing & sales materials for
accurate targeting, value proposition power
and go-to-market message effectiveness
- COMPETITOR SWOT
– Assess up to Top 3 competitors’ strengths,
weaknesses, opportunities & comparisons;
outline the Competitive Advantages of all
- OPPORTUNITIES TO LEVERAGE
GROWTH – Identify your best
opportunities to leverage more sales and
profitable growth. ROI evaluation included.
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2. Discovery Process to Create Your Sales
Blueprint
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Developing a Strategic Sales & Marketing Game
Plan

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- DISCOVERY PROCESS TO
BUILD YOUR SALES BLUEPRINT & STRATEGIC SALES
GAME PLAN – This process focuses on
building a Sales Blueprint… a sales &
marketing game plan built for effective
execution. We meet with your team for 1 day
to extract and use the best growth ideas.
The purpose is to “glue together” more
productive marketing and sales results by
leveraging your existing assets and adding
new activities geared to maximize sales
growth.
- You’ll gain clarity on what’s working,
what’s not and identifies the best
opportunities to improve and grow. This
highly interactive process captures company,
marketing, sales, customer and competition
info from the key players in your company.
- Pre-fact finding homework includes
customer & competitor surveys, competitor
assessments, staff interviews or industry
source data gathering and completing an
extensive Questionnaire by all key
contributors prior to the meeting.
- A written SWOT Summary (game plan)
clearly identifies your greatest
opportunities for growth and prioritizes
them for action. You record and transcribe
the meeting notes.
- When, if ever, has this been done with
your key player team to get them
contributing, agreeing, and bought-in to a
focused game plan based on better strategy?
- TARGET BUYER PROFILE
& SEGMENTING – Target buyer profile &
segments defined: Focus on ideal clients;
List of all sources; Define average client
value of segments; Customer for Life
valuations
- COMPETITIVE STRATEGY
& POSITIONING – Determine your best
competitive strategy to create a unique
competitive advantage position; provides you
the best position to outperform competition
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3. Client Surveys |
- CLIENT
SURVEYS/INTERVIEWS – If you listen
carefully to your clients they will tell you
exactly how to sell more. We interview 4-6
of your clients (including the good, the bad
and the ugly) to get their feedback on what
they like, don’t like, opportunities to
improve, perception of your company and
competitors in their words.
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2)
BUSINESS DRIVER:
MARKETING ENGINE
RIGHT MESSAGE – RIGHT MARKETS –
RIGHT MEDIA
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Your
Marketing Engine: Your marketing MUST be
MESSAGE-driven. Create more selling
opportunities by crafting your right Markets, right
Message and right Media plan into a high payoff
formula with systems, processes and tools
that produce more and better qualified leads.
- Your company should have a consistent,
effective way to attract leads, build your prospect
lists, describe your unique competitive advantages,
engage and educate your prospects, qualify and
gather needs assessment and do more to create your
desired number of sales opportunities.
- Your Marketing Message MUST leverage your
competitive advantage… “Why
should your prospects choose to do business with you
vs. every other option available to them?” Is
your marketing producing the amount of qualified
leads you need?
Learn more
about The Results Multiplier© marketing drivers that
create a consistent flow of qualified leads.
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AREA – MARKETING ENGINE
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SERVICES
DESCRIPTION
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4. Core Message Development – Unique Competitive
Advantage and Sales Ready Messages |
- CORE MESSAGE
DEVELOPMENT: You must be unique,
better & different! Be relevant & meaningful
with your distinct competitive advantage;
Powerfully connect to Target Buyer
Motivators in THEIR language and show how
you are best equipped to solve their
problems.
- PROSPECT MOTIVATORS:
Categorize your most common prospect
situations and prepare relevant
presentations and stories based on their
situations
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5. Website Developed as Your Sales & Marketing
“Hub”
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- WEBSITE HUB: They
are shopping you online long before they
ever call. Develop your website as a “power
hub” to increase traffic and visibility, be
found in searches, increase leads, build
your prospect list, educate & qualify leads,
pre-sell, generate quotes, set first
appointments and sell online.
- OFFERS & NEXT STEP
CALL-TO-ACTION: Build Next Step
Offers that are easy and low-risk to
motivate prospects to take their first
action step.
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6. Website FAQs |
- FAQS THAT SELL
WITHOUT “SELLING”: Develop great
answers to the best questions. Use well-done
FAQs as a stealthy and powerful sales and
marketing tool!
- Why do the
heavy-lifting of creating great FAQs?
LESS RISKY: FAQs are far less “risky” for
prospects than making a phone call (aka
sales pitch they fear) IMPORTANT! Questions
and answers must be done right! Perceived as
more credible info and “non-salesy”—but you
must avoid selling/pitching here.
- BEST ANSWERS:
Deliver the perfect answers to key questions
that you know prospects have on their
mind—which make them hesitate. UNKNOWN
QUESTIONS: Present questions they didn’t
think to ask but will really appreciate
knowing and value the answer (educate the
prospect—good!) SHORTER SELLING CYCLE: FAQs
can help dramatically shorten your sales
cycle when people decide to contact you.
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7. Marketing Tools |
- COMPETITIVE
COMPARISON TOOLS THAT EDUCATE:
Illustrate your problem solving, solutions
and results. Engage, qualify, educate, &
pre-sell to earn a high quality selling
opportunity. Your sales process will be
shorter with less resistance. Pre-sell and
motivate buyers to take a first step action.
Use on your website, marketing outreach and
sales presentations.
- SOME EXAMPLES:
Top 10 Keys – A Buyer’s Comparison Guide;
Case Study/Success Stories; Introductory
video of the Five Mistakes Buyers Make today
and How to Avoid Them. Make them relevant
and meaningful to your ideal prospects.
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8. Lead Building Events |
- REACH MORE PROSPECTS
EFFICIENTLY: Webinars,
teleseminars, seminars; trade shows and
more: All lead building events need a
pre/during/post action plan to fully
maximize your return on investment.
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3) BUSINESS DRIVER:
SELLING ENGINE
The successful Marketing-to-Sales
Chain is driven by KNOW ⇒ LIKE ⇒ TRUST.
Selling is the transfer of trust. How
well does your Selling Engine build trust from the
prospect? Do you have the key steps and the
necessary focus, skills and tools to win business at a
high rate?
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AREA – MARKETING ENGINE
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SERVICES
DESCRIPTION
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9. Selling Process |
- Have you
perfected all the steps in your selling
process to create the greatest odds for
winning business? Eliminate
ineffective steps. Your selling process must
be on-purpose, time-efficient and practiced.
- Clarify your
effective selling steps from Lead
generation, needs development & qualifying,
Customer-Focused presenting, objections,
closing, follow-up, follow-through, account
growth and referrals. Role practice,
practice, practice.
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10. Top 10 Prospects Worksheet & Game Plan
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- Focus precedes bigger success. Use
a strategic Top 10 worksheet (plan) to focus
key activities on your Top 10 high payoff
prospects. You’ll know the exact information
you need to get and the steps to take to
advance your key prospects to buying.
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11. Customer-Focused Selling
Presentation / Closing – Ask for the Business |
- Customer-Focused selling using 5 key
areas: Rapport, Needs Discovery, Anchored
Value Presentation, Solution to Needs, Ask
for the Business to increase effectiveness
w/ buyers.
- Ask for the Business after demonstrating
sufficient value; Manage Objections in
advance to increase closes
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12. Selling Success Tools |
- Choose and develop a sales success tool
that use benefits, comparisons & proof to
motivate buyers.
- EXAMPLES:
Question Guide, Objection Response Guide,
Testimonials & Success Stories
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13. Follow-up Touch System |
- Nurture new buyer relationships
with a continuous Touch System with
relevant, useful and practical value; keep
prospects thinking about what you can do for
them
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Do you feel like you’re missing opportunities to grow
your sales results… but you’re not sure exactly what’s
missing or how to fix it?
Let me add some clarity to help you make some profitable
decisions.
For a limited time, call me to get a Free Sales Impact
Strategy Session. We can discuss your sales effort,
marketing game plan or competitive go-to-market
strategy. I will waive my normal $495 fee if you mention
this web offer. You’ll…
- Know the gaps. Clarify the biggest problems causing
sales leaks in your company and how to solve them. You
may be surprised at what they are.
- Discuss your competition and how you stack up. How
you’re currently positioned, your best growth
opportunities and ideas to increase your competitive
advantage.
- “Low-hanging fruit.” Identify the 2-3 SIMPLEST growth
ideas you can implement now and that your people can
take action on right away to boost your sales and cash
flow NOW!
In addition to 2-3 ideas you can use, I promise that by
the end of our session, you’ll gain a better
understanding of what a more effective sales and
marketing game plan needs to be for your business… that
is, the sales and marketing activities that actually
bring you significantly greater results for the time and
money invested.
Next Step:
Click here to schedule your free Sales Impact
Strategy Session. To get started, complete a Sales
Opportunities Assessment Questionnaire. Your answers to
these brief questions will help clarify your thoughts
and equip both of us to have a productive discussion
about how and where to grow your business.
Call Dan Larson directly (916) 972-1292
President, SMART Sales & Marketing
dan@smartmarketingroi.com
See actual client case study results
About Us
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request free
strategy call
we discuss the priority
sales challenge(s) you face and ideas to solve them. |
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