Smart Sales and Marketing Services

 

Below is the foundation and premise for how we achieve sales growth results of 30%, 50% or 100% or more for our clients. Following that is our list of strategy, sales and marketing services that when some or all are combined, produce extraordinary results.

 

Hire an Architect.  Advice from marketing guru Seth Godin
Architects don't manufacture nails, assemble windows or chop down trees. Instead, they take existing components and assemble them in interesting and important ways.

It used to be that if you wanted to build an organization, you had to be prepared to do a lot of manufacturing and assembly--of something. My first internet company had 60 or 70 people at its peak... and today, you could run the same organization with six people. The rest? They were busy building an infrastructure that now exists. Restaurants used to be built by chefs. Now, more than ever, they're built by impresarios who know how to tie together real estate, promotion, service and chefs into a package that consumers want to buy. The difficult part isn't installing the stove, the difficult (and scarce) part is telling a story.
I'm talking about intentionally building a structure and a strategy and a position, not focusing your energy on the mechanics, because mechanics alone are insufficient. Just as you can't build a class A office building with nothing but a skilled carpenter, you can't build a business for the ages that merely puts widgets into boxes.

My friend Jerry calls these people “corporate chiropractors.” They don't do surgery; they realign and recognize what's out of place.
Organizational architects know how to find suppliers, use the cloud (of people, of data, of resources), identify freelancers, tie together disparate resources and weave them into a business that scales. You either need to become one or hire one.
The organizations that matter are busy being run by people who figure out what to do next.

The Results Multiplier©

 

Whether you have a large, a small or even NO sales team—every company sells. Time to leverage your selling forces. No matter the structure and key drivers of your company… your marketing, promotional and sales efforts produce more when they are “connected” and working well together. How connected are yours? Ask yourself these questions:

•  Are your marketing and sales steps integrated to
   produce high conversions?

•  Are you attracting and qualifying your leads
   effectively?

•  Are you building your valuable prospect lists?

•  Do your messages communicate your unique
   competitive advantages?
 •  Is your marketing translating into the desired number
   of sales opportunities?

•  How much money are you losing because of
   ineffective marketing & sales materials?

•  How many sales opportunities “drop through the
   cracks?”

 

The Results Multiplier© Layering and Leveraging to Grow Results


You don’t have to be GREAT at everything to boost results. At SSM we help company owners and leaders “connect the dots” in up to 22 areas of your marketing and sales engines to boost productivity at the key steps in your process.

We identify sales leaks that need to be fixed and we zero-in on your strengths and best opportunities to leverage greater success. Even small improvements at several steps will multiply your results.

Sometimes we multiply just 2 - 3 areas by 30%, 50% or 100% -- and it’s all the growth you can handle.  If you improve by just 5% or more at six key steps, you’ll produce an exponential jump in your business. The overall increase in Gross Revenue per year is +26%.

 

 

Example of Results Multiplier© Growth: If you improve by just 5% or more at six key steps, you’ll produce an exponential jump in your business.

Rate of Improvement
1. Right Targets Focus  +5% +10% +20%
2. Right Message – Competitive Advantage +5% +10% +20%
3. # Better Qualified/Educated Leads +5% +10% +20%
4.  # Presentations or Quotes +5% +10% +20%
5.  # Closed Sales +5% +10% +20%
6. Avg Sale +5% +10% +20%
  Overall Increase in Gross Revenue/Yr +26% +54% +164%


 

Links in the Sales Chain

The “sales chain” always breaks at its weakest link.  Each key step in your marketing-to-sales process is a critical link connecting to the next link in your sales chain. So you need strong, effective links throughout your entire marketing-to-sales process in order to attract leads and close sales effectively.


You will Sell more, consistently, using a Results Multiplier© approach. Small but real, practical improvements in key areas will produce multiplied results. Bigger increases at each step will produce exponentially greater results. Our Results Multiplier© combination leverages your power to grow results driven by three key areas:

1) BUSINESS DRIVER: STRATEGY / GAME PLAN / FOUNDATION
Strategy BEFORE Tactics: Your marketplace is constantly changing. Are you keeping up? Over time, unfortunately many companies get so focused on activities and metrics that they overlook making sure their sales strategy is on track to direct their activities to achieve their goals by design. They work extra hard as the proverbial hard-swinging lumberjack going to work with a dull ax—never taking a comparatively small amount of time to sharpen it. Tougher work—poorer results.

The result? A frustrating game of “chase”… a LOT of activity of hunting leads, prospects and proposals but fewer closed deals. It feels more like selling a commodity than something unique. Leaders who fail to put strategy in front of tactics will soon find them¬selves with a lot of activity but not the results they were hoping for.


AREA – STRATEGY / GAME PLAN / FOUNDATION

SERVICES DESCRIPTION

1. Initial Business Assessment and Competitor SWOT –
  •  MARKETING & SALES MATERIALS – Assess company website and marketing & sales materials for accurate targeting, value proposition power and go-to-market message effectiveness
  • COMPETITOR SWOT – Assess up to Top 3 competitors’ strengths, weaknesses, opportunities & comparisons; outline the Competitive Advantages of all
  •  OPPORTUNITIES TO LEVERAGE GROWTH – Identify your best opportunities to leverage more sales and profitable growth. ROI evaluation included.
2. Discovery Process to Create Your Sales Blueprint
-------
Developing a Strategic Sales & Marketing Game Plan


  • DISCOVERY PROCESS TO BUILD YOUR SALES BLUEPRINT & STRATEGIC SALES GAME PLAN – This process focuses on building a Sales Blueprint… a sales & marketing game plan built for effective execution. We meet with your team for 1 day to extract and use the best growth ideas. The purpose is to “glue together” more productive marketing and sales results by leveraging your existing assets and adding new activities geared to maximize sales growth.
  • You’ll gain clarity on what’s working, what’s not and identifies the best opportunities to improve and grow. This highly interactive process captures company, marketing, sales, customer and competition info from the key players in your company.
  • Pre-fact finding homework includes customer & competitor surveys, competitor assessments, staff interviews or industry source data gathering and completing an extensive Questionnaire by all key contributors prior to the meeting.
  • A written SWOT Summary (game plan) clearly identifies your greatest opportunities for growth and prioritizes them for action. You record and transcribe the meeting notes.
  • When, if ever, has this been done with your key player team to get them contributing, agreeing, and bought-in to a focused game plan based on better strategy?
  • TARGET BUYER PROFILE & SEGMENTING – Target buyer profile & segments defined: Focus on ideal clients; List of all sources; Define average client value of segments; Customer for Life valuations
  • COMPETITIVE STRATEGY & POSITIONING – Determine your best competitive strategy to create a unique competitive advantage position; provides you the best position to outperform competition
3. Client Surveys
  • CLIENT SURVEYS/INTERVIEWS – If you listen carefully to your clients they will tell you exactly how to sell more. We interview 4-6 of your clients (including the good, the bad and the ugly) to get their feedback on what they like, don’t like, opportunities to improve, perception of your company and competitors in their words.


 

2) BUSINESS DRIVER: MARKETING ENGINE


RIGHT MESSAGE – RIGHT MARKETS – RIGHT MEDIA

  • Your Marketing Engine: Your marketing MUST be MESSAGE-driven. Create more selling opportunities by crafting your right Markets, right Message and right Media plan into a high payoff formula with systems, processes and tools that produce more and better qualified leads.
  •  Your company should have a consistent, effective way to attract leads, build your prospect lists, describe your unique competitive advantages, engage and educate your prospects, qualify and gather needs assessment and do more to create your desired number of sales opportunities.
  •  Your Marketing Message MUST leverage your competitive advantage… “Why should your prospects choose to do business with you vs. every other option available to them?”  Is your marketing producing the amount of qualified leads you need? Learn more about The Results Multiplier© marketing drivers that create a consistent flow of qualified leads.
 

AREA – MARKETING ENGINE

SERVICES DESCRIPTION

4. Core Message Development – Unique Competitive Advantage and Sales Ready Messages
  •  CORE MESSAGE DEVELOPMENT: You must be unique, better & different! Be relevant & meaningful with your distinct competitive advantage; Powerfully connect to Target Buyer Motivators in THEIR language and show how you are best equipped to solve their problems.
  • PROSPECT MOTIVATORS: Categorize your most common prospect situations and prepare relevant presentations and stories based on their situations
5. Website Developed as Your Sales & Marketing “Hub”


  • WEBSITE HUB: They are shopping you online long before they ever call. Develop your website as a “power hub” to increase traffic and visibility, be found in searches, increase leads, build your prospect list, educate & qualify leads, pre-sell, generate quotes, set first appointments and sell online.
  • OFFERS & NEXT STEP CALL-TO-ACTION: Build Next Step Offers that are easy and low-risk to motivate prospects to take their first action step.
6. Website FAQs
  • FAQS THAT SELL WITHOUT “SELLING”: Develop great answers to the best questions. Use well-done FAQs as a stealthy and powerful sales and marketing tool!
  • Why do the heavy-lifting of creating great FAQs? LESS RISKY: FAQs are far less “risky” for prospects than making a phone call (aka sales pitch they fear) IMPORTANT! Questions and answers must be done right! Perceived as more credible info and “non-salesy”—but you must avoid selling/pitching here.
  • BEST ANSWERS: Deliver the perfect answers to key questions that you know prospects have on their mind—which make them hesitate. UNKNOWN QUESTIONS: Present questions they didn’t think to ask but will really appreciate knowing and value the answer (educate the prospect—good!) SHORTER SELLING CYCLE: FAQs can help dramatically shorten your sales cycle when people decide to contact you.
7. Marketing Tools
  • COMPETITIVE COMPARISON TOOLS THAT EDUCATE: Illustrate your problem solving, solutions and results. Engage, qualify, educate, & pre-sell to earn a high quality selling opportunity. Your sales process will be shorter with less resistance. Pre-sell and motivate buyers to take a first step action. Use on your website, marketing outreach and sales presentations.
  • SOME EXAMPLES: Top 10 Keys – A Buyer’s Comparison Guide; Case Study/Success Stories; Introductory video of the Five Mistakes Buyers Make today and How to Avoid Them. Make them relevant and meaningful to your ideal prospects.
8. Lead Building Events
  • REACH MORE PROSPECTS EFFICIENTLY: Webinars, teleseminars, seminars; trade shows and more: All lead building events need a pre/during/post action plan to fully maximize your return on investment.




3) BUSINESS DRIVER: SELLING ENGINE

The successful Marketing-to-Sales Chain is driven by KNOW ⇒ LIKE ⇒ TRUST. Selling is the transfer of trust. How well does your Selling Engine build trust from the prospect? Do you have the key steps and the necessary focus, skills and tools to win business at a high rate?

 

AREA – MARKETING ENGINE

SERVICES DESCRIPTION

9. Selling Process
  •  Have you perfected all the steps in your selling process to create the greatest odds for winning business? Eliminate ineffective steps. Your selling process must be on-purpose, time-efficient and practiced.
  • Clarify your effective selling steps from Lead generation, needs development & qualifying, Customer-Focused presenting, objections, closing, follow-up, follow-through, account growth and referrals. Role practice, practice, practice.
10. Top 10 Prospects Worksheet & Game Plan


  •  Focus precedes bigger success. Use a strategic Top 10 worksheet (plan) to focus key activities on your Top 10 high payoff prospects. You’ll know the exact information you need to get and the steps to take to advance your key prospects to buying.
11. Customer-Focused Selling Presentation / Closing – Ask for the Business
  • Customer-Focused selling using 5 key areas: Rapport, Needs Discovery, Anchored Value Presentation, Solution to Needs, Ask for the Business to increase effectiveness w/ buyers.
  • Ask for the Business after demonstrating sufficient value; Manage Objections in advance to increase closes
12. Selling Success Tools
  • Choose and develop a sales success tool that use benefits, comparisons & proof to motivate buyers.
  • EXAMPLES: Question Guide, Objection Response Guide, Testimonials & Success Stories
13. Follow-up Touch System
  •  Nurture new buyer relationships with a continuous Touch System with relevant, useful and practical value; keep prospects thinking about what you can do for them




Do you feel like you’re missing opportunities to grow your sales results… but you’re not sure exactly what’s missing or how to fix it?

Let me add some clarity to help you make some profitable decisions.
 
For a limited time, call me to get a Free Sales Impact Strategy Session. We can discuss your sales effort, marketing game plan or competitive go-to-market strategy. I will waive my normal $495 fee if you mention this web offer. You’ll…

  1. Know the gaps. Clarify the biggest problems causing sales leaks in your company and how to solve them. You may be surprised at what they are.
  2. Discuss your competition and how you stack up. How you’re currently positioned, your best growth opportunities and ideas to increase your competitive advantage.
  3. “Low-hanging fruit.” Identify the 2-3 SIMPLEST growth ideas you can implement now and that your people can take action on right away to boost your sales and cash flow NOW!
In addition to 2-3 ideas you can use, I promise that by the end of our session, you’ll gain a better understanding of what a more effective sales and marketing game plan needs to be for your business… that is, the sales and marketing activities that actually bring you significantly greater results for the time and money invested.
  
Next Step: Click here to schedule your free Sales Impact Strategy Session. To get started, complete a Sales Opportunities Assessment Questionnaire. Your answers to these brief questions will help clarify your thoughts and equip both of us to have a productive discussion about how and where to grow your business.
 
Call Dan Larson directly (916) 972-1292
President, SMART Sales & Marketing
dan@smartmarketingroi.com 

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